NEW Seraphim Sigil Earrings in Brass + .925 Sterling Silver

Shipping policy

Any item purchased will be shipped within 1 week (5 business days) from confirmation of the payment. Please allow me time to process your order, as it is just me who's packaging your order and dealing with the many things that it takes to run a business! In some cases, I may need additional information or corrections for your address, and shipping may be delayed until communication with you has been completed.

I use USPS services for shipment to ANY country, so please do not worry if you are far away from the USA - I can ship to you!

According to the postal service, US and Canadian parcels should arrive within 5 business days.

International items usually arrive within 1-2 months after dispatch with regular shipping: Unfortunately, my personal experience is that this period is not completely accurate, as delays do occur depending on your local postal services, weather conditions, and other unforeseen circumstances. Orders to the U.K. and Australia frequently take longer to arrive, so please be patient if this is your location! If you have time constraints please message me here on the shops website so that we can get your order to you in time.

Tracking

Starting April 01, 2022, I'll be shipping ALL orders with TRACKED services. You will receive an email with a shipping notification and tracking number so you can look at where your package is at all times. If you have a suspicion that the package has been lost/ significantly delayed /misplaced during its travel - Please let me know as soon as you can. Also, I suggest that you go to your local post office with your tracking number and ask them to find it for you. This is the fastest and easiest way for you to find more information on the location of your package. Once a package is marked as delivered it is no longer my responsibility to keep track of its whereabouts. I do not offer refunds for stolen mail.

International

It is the buyers' responsibility to ensure that the importing and exporting requirements of your country have been met. You are responsible for any customs tax, fees, or charges that might occur, you can contact your country's customs department prior to ordering to find out what these fees will be. Customs charges are essentially a tax imposed by each country's government for the import of goods. Since you are the one who has purchased/ brought in the goods, it is not my responsibility to pay the fee since I am not a resident of that country. Any claims to hold me accountable for customs fees will be denied immediately. If the buyer refuses the package for any reason, a refund will not be issued.